FAQ
What materials are the products made of?
Our wooden jewelry is made from Finnish PEFC- and FSC-certified birch plywood – a material that is both environmentally friendly and locally sourced. Some pieces also feature acrylic.
The metal parts are made of stainless steel – they don’t tarnish over time and are suitable for sensitive skin.
You’ll find the specific materials listed in each product description.
Where are the products made?
All jewelry is designed and hand-assembled in Vantaa, Finland.
The plywood parts are laser cut in Helsinki – meaning the entire jewelry production takes place in Finland.
Paper goods and dishcloths are made in Finland.
Vinyl stickers are made in Sweden, lanyards are printed in Latvia and magnets are made in Italy.
What payment methods are available?
All payments go through Kustom Checkout, offering the following options:
- Online banking: Depends on a country
- Card payments: Visa, Mastercard
- Klarna: Pay later or in installments
What’s the delivery time?
Orders are typically shipped within 2–7 business days.
Gift cards and digital products are delivered immediately by email upon order confirmation.
If there are any delays, you’ll find updates on the webshop’s front page.
Can I return a product?
Yes! You have a 14-day right to exchange or return your purchase.
You’ll find detailed return instructions in the store’s terms and conditions.
Gift box or display card?
To minimize waste, jewelry is sent attached to a display card by default.
If you’d like to add a gift box (for example, for a present), you can include one in your order for a small additional fee.
The box color (brown, white, or black) is selected based on the size of the product.